On behalf of our exclusive client—a royal household in Abu Dhabi—we are seeking a highly reliable and discreet IT Support Specialist to provide day-to-day IT and AV support within the private residence. This is a unique opportunity for an experienced IT professional to work in a prestigious and highly confidential environment.

The ideal candidate will have strong technical knowledge, excellent troubleshooting skills, and the flexibility to support a wide range of home-based technologies and devices.

Key Responsibilities:

• Conduct routine check-ups and maintenance of networking devices, AV infrastructure, and all related IT/AV peripherals within the residence

• Provide technical support for all hardware and software issues as they arise

• Manage and configure printers, scanners, and related equipment

• Set up and maintain Apple devices (MacBooks, iPads, iPhones, Apple TV), as well as AV systems

• Perform iOS device backups and restorations when required

• Set up projectors, sound systems, and gaming consoles for personal use and family events

• Install and update approved software and applications

• Configure and install operating systems, including Windows XP/7/8/10/11 and macOS

• Support the household during private events—including managing technical needs, printing, laminating, and labeling

• Carry out any other related duties as requested by the reporting manager

Qualifications:

• Diploma or degree in Computer Science, Information Technology, or a related field

• 2–5 years of professional experience as an IT Support Specialist, preferably in a residential or high-profile setting

Skills & Competencies:

• Strong technical expertise in hardware, software, networking, and AV systems

• Hands-on experience with Apple and Windows platforms

• Excellent troubleshooting and end-user support skills

• Ability to document processes and track performance metrics

• Solid knowledge of system security, backup procedures, and database maintenance

• Discretion, professionalism, and adaptability in a private, fast-paced environment

• A proactive, service-oriented mindset with strong communication skills

What’s on Offer:

• Tax-free salary

• 30 days of annual leave

• Two company-paid flights per year

• Accommodation and meals provided

• Paid transportation to and from work (note: no car provided)

To apply, please send your CV to klaudia@cfwrecruitment.com
For any questions or further details, feel free to contact me directly.